Still have questions about our custom Dragonball portraits? Check out our FAQ’s below.
If you still cannot find the answer you need, then feel free to reach out to us through our contact us page.
Orders are typically completed and sent to you in 5-7 business days however during periods of high demand, it can take up to 10 business days.
Examples of both art styles can be found below, however for further clarification, the authentic art style gives your portraits characters a stronger Dragon Ball feel with the distinct sharp eyes. While the realistic art style gives your portraits characters a closer depiction to real life.
The finished portrait will be sent to you as a high-resolution PNG (image) file, via email through Dropbox. You can then do whatever you please with it.
Physical copies can be ordered through the ‘Print my Portrait’ section on our website. Once you have received your completed digital version, you can select the size and type of print you would like and preview the final product before ordering.
As a registered UK company, final transactions are processed in (£) GBP. However, you can display your own local currency when placing your order by selecting from the currency drop-down.
We suggest uploading as many supporting photos as possible. The more photos we have, the more accurate our artists can be with your portrait!
The best possible quality you can find, as the more detailed the picture, the more accurate our artists can be with the portrait. It's also recommended to send pictures with good lighting, as without it, our artist may miss key details.
Whatever you desire. If you're unsure about what you want, you can always let the artist know through the description notes, and they’ll be more than happy to accommodate and design something fitting for you.
If you want to make changes to your order, please email us straight away at firstname.lastname@example.org with your request. If the artist has not already completed your order, we are happy to change the requirements of your order.
We want you to love your portrait so if you are not completely satisfied with what you receive, just email us with your feedback and desired changes. Minor revisions are included in the cost you paid so please let us know if you want changes made!
After you have received your portrait through Dropbox you will be contacted by email within 3 days to leave a review. You can also add an image of your portrait to your review to receive an exclusive 10% off discount code. All reviews will be posted on our websites reviews page.
If you want something that doesn’t quite fit our order page, just email us with your requirements and we will let you know the cost. We have completed many specific requests before.
No, you will not be. Minor changes to your portrait are included in your order cost. Please note that larger change requests, especially those not detailed in the original order may incur a small fee to cover the time required by the artist to make the changes.